Delete your account and data
Request deletion of your Tiko List account and associated data, even if you no longer have the app installed.
How to request deletion
- Send an email to the address below with the subject “Tiko List — Account and data deletion request”.
- Include the email associated with your account and whether you sign in with Google or Apple. If you use Apple's Hide My Email, include the private address associated with Tiko. Do not send passwords or sign-in codes.
- The support team verifies account ownership before processing the request and replies with next steps and confirmation when it is completed.
The button opens your email app with a prepared message. You must send it to submit your request. You can also write directly to:
support-tiko@protonmail.comYou can also delete your account in the app
Open your profile in Tiko List, choose “Delete account” and confirm. Uninstalling the app does not delete your account.
Data covered by your request
- Account and profile: name, email, authentication identifiers and profile picture.
- Lists you own, items, notes and associated images, groups, dates and completion status. Lists you own will no longer be available to other members.
- Preferences, reminders, notifications, invitations you sent, shared-list memberships and Tiko AI conversation history.
- Subscription and transaction records associated with your account in Tiko's systems.
Data that may remain and timeframes
Content in lists owned by other people remains in those lists. Deleting your account removes your membership but does not automatically delete content you added to other users' lists or copies they have saved.
Account records in the database are deleted when in-app deletion completes successfully. Uploaded files, technical logs, payment event records and data processed by service providers may require additional handling by support.
Support provides processing timeframes for email requests and additional retention periods for backups and technical logs. Contact us for these timeframes before submitting your request.
Google Play and the App Store manage their own purchase records. Deleting your Tiko account does not delete your Google or Apple account or data retained by those stores under their own policies.
If you have an active subscription
Deleting your account does not automatically cancel your subscription. Manage or cancel renewal in the store where you purchased it.